Darden Digest

Please wait
Please wait
Please wait

LongHorn ‘Stood by Me’ During Tough Time, Server Says

May 14, 2019

by Darden Restaurants

General Topics:
Brand Categories:
LongHorn ‘Stood by Me’ During Tough Time, Server Says

Dawn Pritchett said she won’t give up her part-time job at LongHorn because it ‘is such a big part of me' and she's grateful for the support she received as she overcame an addiction. She is also assistant director at the rehabilitation center that once treated her.

Photo Credit: LongHorn Steakhouse

LongHorn ‘Stood by Me’ During Tough Time, Server Says

May 14, 2019

by Darden Restaurants

General Topics:
Brand Categories:

LongHorn Steakhouse Server Dawn Pritchett has a lot on her plate, and not just in the restaurant. She is also the assistant director of New Beginnings Recovery Homes for Women, a college student and a newlywed.

But she isn’t about to give up her part-time work at the LongHorn restaurant in Dublin, GA. “I make time for them because my LongHorn family is such a big part of me,” said Dawn, who joined the brand in 2016. She worked full time at first, before her role began to grow at New Beginnings, which treats women suffering from drug and alcohol addiction.

When LongHorn hired her, Dawn was recovering from a drug addiction. “I was ashamed, but they accepted me the way I was,” she said. She had been treated at New Beginnings, the same place where she now works. “My restaurant stood by me and helped me. My life has completely taken a turn for the better.”

In her current role at New Beginnings’ Dublin campus, Dawn is the first person the women speak with when they seek help. Dawn reports on their progress and conducts all drug tests, in-house meetings and counseling sessions. She’s also earning a bachelor’s degree in the psychology of addiction from Purdue University Global.

Dawn enjoys helping the women transform their lives and heal. “I have a true passion for the work because I’ve been through recovery,” she said. “I want to help people like me realize that we aren’t destined to continue our past.”

Managing Partner Brad Miles was so impressed with Dawn when he interviewed her that he hired her on the spot. But he said he’s even more impressed now. “She has seen success and endured failure, but through it all, she has continued taking care of our guests. She does it because she has a true servant’s heart, and we salute her!”

Dawn’s son, Kaleb Norman, also works at the restaurant, as a service assistant. He plans to join the Army eventually. “I thought he’d be embarrassed to work with his mom, but he’s not!” she said.

Her interactions with LongHorn guests and team members help sustain her, Dawn said. “I became the person I am because of LongHorn’s support and the freedom they gave me to pursue a new career and a new life. They allowed me to grow, and I’m grateful.”