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Emerging Leaders of LongHorn Steakhouse | Alexandria Muse

August 25, 2017

by Darden Restaurants

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Emerging Leaders of LongHorn Steakhouse | Alexandria Muse

Alexandria Muse, a former preschool teacher, fell in love with serving five years ago. Now she’s a bar and server assistant manager at the LongHorn Steakhouse in Atlanta, GA, at Toco Hills.

Photo Credit: Darden Restaurants

Emerging Leaders of LongHorn Steakhouse | Alexandria Muse

August 25, 2017

by Darden Restaurants

General Topics:
Brand Categories:

Q. How long have you been with LongHorn Steakhouse, and what was your first job with the brand?

A. Five years. I’ve worked at several LongHorn Steakhouse restaurants in Georgia, most recently the Toco Hills location in Atlanta, but I started at the Johns Creek, GA, location as a server. I had never been a server before. At the time, I was also a full-time preschool teacher, but I discovered that I loved serving and taking care of guests. I took a leap, gave up teaching and began full-time work at the restaurant, then moved up to bartender. About eight months ago, Managing Partner Carrie Strickland at Toco Hills asked me, “What’s next?” I said, “Management.” From that point on, it took only eight months to become a manager. I trained at the Buckhead location in Atlanta and moved back to Toco Hills to be a bar and server assistant manager. The culture is so alive there. I’m excited.

Q. How has LongHorn Steakhouse recognized your potential and helped you to be successful?    

A. I received the very best support and training. If you work hard and show dedication and commitment, every manager will be willing to help you develop and improve. The spirit of excellence is prominent at LongHorn Steakhouse.

Q. How would you describe LongHorn Steakhouse’s culture?

A. We want guests to feel as if they are walking into a family’s home when they enter our restaurants. Whether you’re a guest or a team member, if you can find a LongHorn Steakhouse, you can find a family. We care about each other, inside and outside of work, and that’s genuine. I met my best friend and my fiancé at LongHorn Steakhouse. I have become good friends with several guests, especially regulars Earl and Pat Donaldson.

Q. What career advice do you wish someone had given you when you were starting out?

A. Enjoy the journey. When you love your job the way I do, you have so many ideas and you want to keep moving forward. But don’t miss out on the moments because the journey is so much fun, with many people to meet, and you’ll arrive at your destination when you were meant to.

Q. Is there one LongHorn Steakhouse dish you can’t resist?

A. The Roasted White Cheddar Stuffed Mushrooms. I’m also a big fan of our Ranch Dressing. It’s so good, and I put it on everything.

Q. What’s the greatest challenge you have had to overcome in your life?

A. Juggling all my roles. I want to be a No. 1 mom to my 3-year-old daughter, a great fiancée and the best at what I do at work. It’s difficult to be the best at everything and to not beat yourself up if you fall short, but I try to look at my mistakes as learning opportunities.